POP before SMTP gives me "POP server comm timeout" and SMTP AUTH gives me "DSN server un-sets up in SMTP" or … These services may be provided by your own email server and supported by your IT department. Accounting Standard Xerox® Standard Accounting (Copy, Print, Scan, Fax, Email), Network Accounting Enablement OptionalEquitrac Express ® , Equitrac Office, YSoft ® SafeQ ® Paper Input Standard Duplex Automatic Document Feeder: 110 sheets; Sizes: 148 x 210 mm to 297 x 420 mm; Custom sizes: 85 x 125 mm to 297 x 432 mm ; In the Embedded Web Server, click Properties > Connectivity > Setup. In turn we have began the process of re-configuring the device with SMTP, DNS etc. Having trouble scanning to USB on your Xerox 7220? You are able to scan to email using his Office 365 account. We had Scan to Email working through a GoDaddy account, but we recently switched to Office 365 email and I cannot get it set up properly. ; On the SMTP (Email) page, click the SMTP Authentication tab. Hello Friends, I am Nitin Khatri running this channel, if you like this video Please Subscribe Channel and Press Bell icon. Is there something wrong here? You can clear the Administrator's email Address and domain in the following CWIS menu.Administrator's email Address:Properties > Description >Administrator's E-mail Address:Domain:Properties > Connectivity > Protocols > TCP/IP > Domain Name:With both of these fields cleared Office365 should work properly. Before you begin: Create an email account for the printer. Select System Settings. We have a Xerox WorkCentre 7830, a printer engineer came out the other day and wiped the device back to factory settings. I tested with my name only. Using the admin email settings validation testing tool within the web UI, email sends to destination successfully. 5. … I made sure the system clock was accurate and I just updated the firmware. Xerox® WorkCentre® 7220/7225 . 2. The Xerox Support Community is powered by Khoros. Having trouble using your scan to email on your Xerox 7220? Xerox® WorkCentre™ 7220/7225 A3 Colour Multifunction Printer TITLE: X_28865_W7JBR-01ED LANGUAGE: English DATE: 7 January 2015 1:39 PM PLATES: CMYK PAGE: 1 of 8 Configure Simple Mail Transfer Protocol (SMTP) (Scan to Email) Server Settings; Configure Simple Mail Transfer Protocol (SMTP) (Scan to Email) Connection Encryption Settings; Configure Simple Mail Transfer Protocol (SMTP) (Scan to Email) Authentication Settings If you can get that trace done, Xerox (assuming you have a maintenance agreement) should be able to figure out what is happening if you cannot. Access the Embedded Web Server and login as System Administrator. Properties - General Setup - Smart eSolutions - Registration - Register with Xerox Communication Server - Server Communication - Enabled - unchecked. Specify the Maximum Message Size from the pull … 3. After updating the firmware I tried my gmail account again instead of Office 365, and this time it worked. Which means DNS has to be fine, else it would not have found the server that gave it the ability to make a request from the server in order to get back a response it did not understand. Here is a step by step guide on how to do just that. ... Office Solutions for Printing and Workflow Office Solutions for Printing and Workflow. Read Xerox WorkCentre 7220 / 7225 Model Configurations and Specifications to discover rich features provided by this colour multifunction printer with ConnectKey Technology. Now the error is "027-504: Invalid SMTP server's response". If you enable Edit Email Message, all emails from the printer contain the same message. 1. 2. As far as I know, the 53XX on the latest firmware that I linked is the only way for it to work with Office365, it is the firmware that resolved the issue where the printer did not have the ability to use SHA-2 for encryption, which would cause the error you are getting and 017-714. ... • Internet Fax scans the document and emails it to a recipient. Xerox® WorkCentre® 7220i/7225i Tabloid-size Color Multifunction Printer Ensure there is a check mark in the Enable checkbox next to [Secure Email Connection with SSL/TLS]. Enter the Password for the Office 365 account in the Password and Retype Password fields. I've tried every setup configuration I could find online. For details, see the Faxing chapter in the User Guide. The firmware is here and is dated last month. If I have free time I'll look through the settings again and try to get Office 365 working, but the gmail account is doing what I need for now.Thank you for the help! Scan to Email on the Xerox WorkCentre 7525, 7530, 7535, 7545 and 7556For more information: http://www.ssmd.com/product/workcentre-7500 … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sell Xerox products and services: ... How To Configure Scan to E-mail Using Office 365 Relay Server. Subject line was being filtered by e-mail server. Message Text - Enter the predefined message. We have a several Xerox 7225 Workcentre. The DNS is set to Obtain Automatically and the Preferred DNS server matches the Primary DNS from our Cox modem/router combo. An invalid entry means it found the server but does not understand what the server stated back. Article Id: 2095035.html | Published: 08/09/2018. In order to resolve this issue clear out the Administrator's email Address field and clear out the domain field as well. Could you please provide step by step manual for this. We had Scan to Email working through a GoDaddy account, but we recently switched to Office 365 email and I cannot get it set up properly. Keep watching our video for a step by step guide on how to do just that. Downloads and installs the Xerox Print and Scan (TWAIN/ICA) Drivers for macOS. Our company use Exchange Online (Office365) We need use Scan to Email with SMTP Authentication and Connection Encryption. Page 2 Simple Scan to Email Setup Guide May 2004 Scan to Email Scanning to email from a Xerox DC 555/545/535 requires the support of external email services on a network. Xerox 7225 Scan to Office365 with … Enable the Scan to Email option using the instructions in Install the Scan to Email Option on the WorkCentre on page 1. We have set the printer up to send emails via Office 365; using the outlook.office365.com SMTP address. Change subject line. However, mail alerts are using that same account, and are not being sent, instead the error 027-504 is logged on the device. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new … All rights reserved. Invalid response been detected message. See the Related Content section for additional information. Ensure you have connection information for your email service provider - server address and port … Use the settings you had when you got the 017-714 error, but upgrade to this firmware and it will work. Released: ... IBM AIX Xerox Office Standard Driver. I downloaded that new firmware and changed the Login to SMTP AUTH. ; For Login credentials that are used for user-initiated email … Color Multifunction Printer . Xerox ® WorkCentre ® 7220i/7225i Color Multifunction Printer Meet today’s tasks, build tomorrow’s opportunities. System Software Version: 073.030.075.34540. WC6605 Family WorkCentre 6605 Try these solutions. The printer uses this address as the default text in the From: field of the email. 2. I know it works on 061.121.227.03404 Hint, install this now if yours is not the same (You would need a technician to downgrade from the above) From the System Administrator menu, select System Settings. Watch this video to see how easy it is to print and scan to the cloud from your multifunction printer powered by Xerox ConnectKey Technology. Use this page to create a predefined email message. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Procedure for Scan to Email Setup 1. All rights reserved. When using the 'scan to email' function on the device, devices issues an 'smtp over ssl failed' error (017-714). © 2021 XEROX CORPORATION. Released: 04/26/2014 ... WorkCentre 7220/7225 Automatic Upgrade 073.030.075.34540-Software for 2016 ConnectKey Technology. Please upgrade to the latest firmware for the 53xx. Email would fail with fault code 027-504 invalid response from smtp server. Disable Smart eSolution on CWIS. ; For Protocol, for SMTP (Email), click Edit. POP before SMTP gives me "POP server comm timeout" and SMTP AUTH gives me "DSN server un-sets up in SMTP" or "Server un-supports SMTP-AUTH". 1. Re: Xerox 7535 Office 365 scan to email settings I've seen cases where Office365 in the latest firmware 061.121.227.24300 may have issues. additional actions taken:  site to O365 connector has been configured, also attempted to setup stunnel on a workstation and use it as a proxy for the workcentre (no dice), also tried appriver's open relay settings, didn't work either. • LAN Fax sends the current print job as a fax. 4. Ensure the [Select to save new password] is checked off. Xerox ® WorkCentre™ 7220/7225 Colour Multifunction Printer Meet today’s tasks, build tomorrow’s opportunities. Workcentre 5335 Scan to Email with Office 365, Re: Workcentre 5335 Scan to Email with Office 365. To edit a predefined email message, select the following options: Subject Text - Enter the predefined subject line. These are the most recent settings I tried and seem closest to the Office 365 instructions and what all the forum posts recommend. Assuming you have logged into the email account the printer is using and did not get a "You must change the password now" message, and you did not enable 2-factor auth on the account (Both of those things cannot be understood by a printer and could cause your fault) then the only thing left is to do a Wireshark trace of the data on the LAN going between printer and Microsoft to see what the message is that it can't understand. Don't forget to let us know how you got on! Or, you may be using email services provided and The issue is SHA-2 encryption, your current firmware doesn't support it, only the last release does (the one I linked), © 2021 XEROX CORPORATION. Does that make the DNS entry valid? If this upgrade does not fix the issue please consider contacting your support centre for further assistance. Press Login/Logout, then type the UserID 11111 and press Confirm. Product support for. Email settings apply to all services that use SMTP, including Internet and Scan to Email. Model: Xerox WorkCentre 5330 Software Versions: System Version 53.30.11 Controller ROM Version 1.205.7 IOT ROM Version 40.2.0 ADF ROM Version 7.10.0 Standard Features Xerox® Standard Accounting (Copy, Print, Scan, Fax, Email), Network Accounting Enablement Optional Features Equitrac Express ®, Equitrac Office®, YSoft SafeQ® Xerox® WorkCentre® 7220i/7225i Colour Multifunction Printer The WorkCentre 7220i/7225i Colour Multifunction Printer is built on Xerox… Xerox® WorkCentre® 7220 / 7225 ... For details and more scan setups, see the Scanning chapter in the User Guide. Watch our step by step guide and find out what's going wrong. Edit Email Message Help. 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